POMS Reference

NL 00610: Social Security Administration (SSA) Notice Standards

TN 3 (08-09)

Notices are one of our principal means of communicating with the public and play a major role in our commitment to public service. Our notices convey important information and allow us to serve the public more effectively.

We issue approximately 350 million notices to the public each year. Every notice must be clear, concise, and easy to read. Clearly written notices are easier for the reader to comprehend and promote a better understanding of our programs, services, and actions.

Apply the notice standards and clear writing guidelines described in the following subsections to all letters and notices sent to the public.