POMS Reference

This change was made on Jun 28, 2018. See latest version.
Text removed
Text added

NL 00720.280: REF Referral

changes
*
  • Effective Dates: 01/10/2018 - Present
  • Effective Dates: 06/28/2018 - Present
  • TN 7 (10-16)
  • TN 9 (06-18)
  • NL 00720.280 REF Referral
  • REF001 FIELD OFFICE REFERRAL DOMESTIC (G20)
  • (System Generated)
  • Caption: If You Have Any Questions
  • We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security. However, if you have any specific  (1)  questions, you can call us at 1-800-772-1213. We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:
  •  (2) 
  •  (3) 
  •  (4) 
  •  (5) 
  • If you do call or visit an office, please have this letter with you. It will help us answer your questions.
  • Fill-in values:
  • No Fill-in needed
  • Office address line 1
  • Office address line 1
  • Office address line 2
  • Office address line 3
  • REF002 REFERRAL FOREIGN (G22)
  • (System Generated)
  • Caption: If You Have Any Questions
  • We invite you to visit our website at www.socialsecuirty.gov on the Internet to find general information about Social Security. If you have any specific questions, you should contact any Social Security Administration, P.O. Box 17769, Baltimore, Maryland, 21235-7769, USA. Please be sure to include your claim number if you do write. However, if you visit an office, please take this letter. It will help the people there answer your questions. Medicare information is available on the Internet at www.medicare.gov.
  • We invite you to visit our website at www.socialsecurity.gov to find general information about Social Security. If you have questions, please contact any Social Security office or your Federal Benefits Unit. Visit  (1)  for a list of Federal Benefits Units. You may also write to the Social Security Administration, P.O. Box 17769, Baltimore, Maryland 21235, U.S.A. Please be sure to include your Social Security claim number if you do write. If you visit an office, please take this letter with you. It will help us answer your questions.
  • If you have questions about Medicare, please visit www.medicare.gov for information.
  • Fill-in values: :
  • Fill-in (1): www.socialsecurity.gov/foreign/foreign.htm
  • REF003 DOMESTIC REFERRAL PARAGRAPH (G28)
  • (System Generated)
  • Caption: If You Have Any Questions
  • We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security.
  • If you have any specific questions, you may call us toll-free at 1-800-772-1213, or call your local Social Security office at  (1)  . We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:
  •  (2) 
  •  (3) 
  •  (4) 
  •  (5) 
  • If you do call or visit an office, please have this letter with you. It will help us answer your questions. Also, if you plan to visit an office, you may call ahead to make an appointment. This will help us serve you more quickly when you arrive at the office.
  • Fill-in values:
  • FO Phone Number
  • Fill-ins
  • Choice 1: FO street address
  • Choice 2: city, state and zip code
  • FO Address
  • FO Address
  • FO Address
  • REF008 REFERRAL DOMESTIC DEFAULT (G21)
  • (System Generated)
  • Caption: If You Have Any Questions
  • We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security.
  • If you have any specific  (1)  questions, call us toll-free at 1-800-772-1213. We can answer most questions over the phone. If you prefer to visit one of our offices, please check the local telephone directory for the office nearest you. Or call us and we can give you the office address. Please have this letter with you if you call or visit an office. It will help us answer your questions.
  • Fill-in value:
  • no Fill-in needed
  • REF127 RRB DOMESTIC REFERRAL PARAGRAPH NO LOCAL OFFICE TELEPHONE NUMBER (G32)
  • (System Generated)
  • Caption: If You Have Any Questions
  • We invite you to visit our website at  (1)  on the Internet to find general information about Social Security. However, if you have any specific  (2)  questions, you can call us at 1-800-772-1213. We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:
  •  (3) 
  • If you do call or visit an office, please have this letter with you. It will help us answer your questions.
  • If you have any questions about railroad annuities or about your monthly check, please contact your local Railroad District Office by calling 1-877-772-5772 or you may write to the RRB. The address is U.S. Railroad Retirement Board, 844 Rush Street, Chicago, IL. 60611-2092.
  • Fill-in values:
  • Fill-in
  • www.socialsecurity.gov
  • Fill-in
  • Null
  • Fill-in
  • Street Address, City, State and Zip Code from DOORS
  • REF137 (GA7) BOND UTI
  • (System Generated)
  • Caption: If You Have Questions About The BOND Project
  • Please visit our website at  (1)  for general information about the Benefit Offset National Demonstration (BOND) project. If you have any questions about the BOND project, you may call our partner Abt Associates. Their toll-free number is 1-877-726-6309 (877-7BOND09). They will help you by phone or they will set up an appointment with the Abt local office that serves your area. If you have a hearing or speech impairment, you may call their TTY number, 1-877-726-6390 (877-7BOND90). When you call, please have this letter with you. It will help the counselors at Abt answer your questions.
  • Fill-in value:
  • Fill-in
  • www.BONDSSA.org
  • REF140 RRB FOREIGN REFERRAL PARAGRAPH (G38)
  • (System Generated)
  • Caption: If You Have Questions
  • Caption: If You Have Any Questions
  • We invite  (1)  to visit our website at  (2)  on the Internet to find general information about Social Security. If  (3)  any specific questions,  (4)  should contact  (5)  .  (6)  may also write the Social Security Administration, P.O. Box 17769, Baltimore, Maryland 21235-7769, U.S.A. Please be sure to include  (7)  claim number if  (8)  write. However if  (9)  an office, please take this letter. It will help the people there answer  (10)  questions. Medicare information is available on the Internet at  (11)  .
  • We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security. If you have any specific questions, you should contact your Federal Benefits Unit. For a list of Federal Benefits Units, visit  (1) . You may also write the Social Security Administration, P.O. Box 17769, Baltimore, Maryland 21235-7769, U.S.A. Please be sure to include  (2)  Social Security claim number if you do write. However, if you visit an office, please take this letter. It will help the people there answer your questions. Medicare information is available on the Internet at www.medicare.gov.
  • If  (12)  any questions about railroad annuities or about  (13)  monthly check, please contact  (14)  local Railroad District Office or the Railroad Retirement Board. The address is U.S. Railroad Retirement Board, 844 Rush Street, Chicago, IL. 60611-2092, U.S.A.
  • If you have any questions about railroad annuities or about your monthly check, please contact your local Railroad District Office or the Railroad Retirement Board. The address is U.S. Railroad Retirement Board, 844 Rush Street, Chicago, IL. 60611-2092, U.S.A.
  • Fill-in values:
  • Fill-in
  • you
  • Fill-in
  • www.socialsecurity.gov
  • Fill-in
  • Choice 1: you have
  • Fill-in
  • Choice 1: you
  • Fill-in
  • Choice 1: The Veterans Affairs Regional Office, Social Security Division, 1131 Roxas Boulevard, Manila
  • Choice 2: any Social Security office
  • Choice 3: any Social Security office or the nearest United States Embassy or consulate
  • Choice 4: any Social Security office or the nearest United States Embassy or consulate. Or, if you live in the Philippines, you may contact the Veterans Affairs Regional Office, Social Security Division, 1131 Roxas Boulevard, Manila
  • Choice 5: the nearest United States Embassy or consulate
  • Fill-in
  • Fill-in (1) Systems Generated
  • Choice 1: You
  • Choice 1: www.socialsecurity.gov/foreign/foreign.htm
  • Fill-in
  • Fill-in (2) Systems Generated
  • Choice 1: your
  • Fill-in
  • Choice 1: you do
  • Fill-in
  • Choice 1: you visit
  • Fill-in
  • Choice 1: your
  • Fill-in
  • Choice 1: www.medicare.gov
  • Choice 1: you have
  • Fill-in
  • Fill-in
  • Choice 1: your
  • Fill-in
  • Choice 1: your
  • Choice 2: Beneficiary's name possessive
  • REF141 REFERRAL DEFAULT (G39)
  • (System Generated)
  • Caption: If You Have Questions
  • We invite you to visit our website at www.socialsecurity.gov on the Internet to find general information about Social Security. If you have any specific questions, call us toll-free at 1-800-772-1213. We can answer most questions over the phone. If you prefer to visit one of our offices, please check the local telephone directory for the office nearest you. Or call us and we can give you the office address. Please have this letter with you if you call or visit an office. It will help us answer your questions.
  • If you have any questions about railroad annuities or about your monthly check, please contact your local Railroad District Office or the Railroad Retirement Board. The address is U.S. Railroad Retirement Board, 844 Rush Street, Chicago, Illinois 60611-2092.
  • Fill-in value: None
  • REF142 RRB DOMESTIC REFERRAL PARAGRAPH (G29)
  • (System Generated)
  • Caption: If You Have Questions
  • We invite you to visit our website atwww.socialsecurity.gov  (1)  on the Internet to find general information about Social Security. If you have any specific questions, you may call us toll free at 1-800-772-1213, or call your local Social Security office at  (2) . We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:
  • We invite you to visit our website atwww.socialsecurity.gov  (1)  on the Internet to find general information about Social Security. If you have any specific questions, you may call us toll free at 1-800-772-1213, or call your local Social Security office at  (2)  . We can answer most questions over the phone. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778. You can also write or visit any Social Security office. The office that serves your area is located at:
  •  (3) 
  •  (4) 
  •  (5) 
  •  (6) 
  • If you do call or visit an office, please have this letter with you. It will help us answer your questions. Also, if you plan to visit an office, you may call ahead to make an appointment. This will help us serve you more quickly when you arrive at the office.
  • If you have any questions about railroad annuities or about your monthly check, please contact your local Railroad District Office or the Railroad Retirement Board. The address is U.S. Railroad Retirement Board, 844 Rush Street, Chicago, IL. 60611-2092.
  • Fill-in values:
  • www.socialsecurity.gov
  • Office phone number in format 1-999-999-9999
  • Office address line 1
  • Office address line 2
  • Office address line 3
  • Office address line 4